Alison Griswold, writing for Quartz: The public is not happy with Uber. Incensed by allegations of sexism and harassment in the company’s corporate halls, people are once again #deleting Uber, while one-star ratings and withering critiques of its service are piling up in Apple’s iOS App Store. From Jan. 1 through Feb. 22, Uber accumulated 4,479 one-star reviews from US users in the iOS App Store, according to data from analytics firm App Annie (the highest possible rating is five stars). Several of the most recent reviews cite the horrifying and explosive account of sexual harassment published by former Uber engineer Susan Fowler over the weekend. “Was harassed and scammed by an Uber driver for two hours in the car,” reviewer “Jorwl” wrote on Feb. 20. But far more reviewers have another gripe: Uber’s apparent disregard for user privacy. The monthly volume of one-star ratings for Uber in the App Store first spiked last November, after the company redesigned its app and infringed on user privacy by eliminating an iOS setting that let users grant Uber access to their location only “while using” the app. Users are now forced to choose between letting Uber track their location “always” and “never”.
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